The Cost-of-Living Allowance Fund has introduced a new pension scheme. To ensure a smooth transition to the new pension scheme, it was necessary to suspend the self-service portal for members with accrued cost-of-living allowance funds, as well as all orders, for a short, planned period from the last few days of August to the first week of September 2021.
A new and user-friendly self-service system
Now that the new pension system has been integrated, you, as a member of the Cost-of-Living Allowance funds scheme, may notice that our self-service portal has a new user interface. We hope you will find the self-service portal much clearer and more user-friendly.
Why a new pension system?
LD Pensions is obliged to put contracts above a certain value out to tender within the EU at regular intervals. In 2020, Netcompany, in partnership with Keylane, won LD Pensions’ public EU tender for pension services relating to the Cost-of-Living Allowance funds. This means that, from September 2021, Netcompany and Keylane will manage all pension savings for members of The Cost-of-Living Allowance Fund. Netcompany will be responsible for pension accounts, payouts and customer service, working closely with Keylane, which provides the pension solution itself. The transition process is proceeding according to plan between Netcompany, Keylane and LD Pensions.
We look forward to implementing a solution that is modernised and robust in the face of new requirements in the areas of digitalisation, IT security and data protection. This collaboration will also result in significant savings on fixed operating costs.
